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Guest service supervisor

Posted by: Holiday Inn Express & Suites Waterloo/St. Jacobs
Posting date: January 17, 2024      Closing date: December 17, 2024
Posting date: January 17, 2024
Closing date: December 17, 2024
 
Job location: Waterloo - ON, Canada
 
Salary: $21.43/hour
 
Vacancy: 2
 
Job category: Hotel & Resort
Job id: 20240117-223451

Job description:


  •  Location: 14 Benjamin Road, WaterlooON N2V 2J9
  •  Salary: $21.43/ hour
  •  Terms of employment: Permanent employment, Full time 35 to 40 hours/week
  •  Start date: As soon as possible
  •  Employment conditions: Day, Early Morning, Evening, Morning, Night, Overtime, Shift, Weekend

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Responsibilities

Tasks

  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Hire and train staff in job duties, safety procedures and company policies
  • Requisition materials and supplies
  • Resolve work-related problems and prepare and submit progress and other reports

Supervision

  • 3-4 people

Experience and specialization

Computer and technology knowledge

  • MS Outlook
  • MS Excel

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Organized
  • Team player

 

How to apply

By email

jobs_hiexwaterloo@rogers.com

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