Taxation service secretary

Responsibilities

Tasks

• Direct and control daily operations 
• Evaluate daily operations 
• Open and distribute mail and other materials
• Plan and organize daily operations
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Maintain and manage digital database
• Perform basic bookkeeping tasks
• Prepare and key in correspondence and legal documents