User Support Technician With U V CONN INC. - Brampton

User Support Technician

Posted by: U V CONN INC.

Posting date: February 01, 2024 Closing date: September 30, 2024

Posting date: February 01, 2024
Closing date: September 30, 2024

Job location: Brampton - ON, Canada

Salary: 29.00

Vacancy: 1

Job category: IT & Web Design

Job id: 20240201-160854

Job description:

User support technician

by Employer U V CONN INC.

Job details

Location: 22 Sky Harbour Drive suite 2, Brampton, ON, L6Y 0V7
Salary: 29.00 hourly / 37.5 hours per Week
Terms of employment: Permanent employmentFull time
Start date: Starts as soon as possible
Benefits: Other benefits
vacancies: 1 vacancy

Overview

Languages

English

Education

College/CEGEP

Experience

1 year to less than 2 years

Work setting

Private company, corporation or industry

Responsibilities

Tasks

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide customer service

Supervision

5-10 people

Additional information

Transportation/travel information

Public transportation is available

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Tight deadlines

Own tools/equipment

Cellular phone

Benefits

Other benefits

Parking available

Employment groups Help - Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada

Who can apply to this job?

The employer accepts applications from:

Canadian citizens and permanent or temporary residents of Canada.
Other candidates with or without a valid Canadian work permit.

How to apply

By email

mush.bpo@gmail.com

Apply now

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