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Work setting

• Business services

Responsibilities

Tasks

• Assign, co-ordinate and review projects and programs
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Provide customer service
• Maintain and manage digital database
• Perform basic bookkeeping tasks

Additional information

Work conditions and physical capabilities

• Fast-paced environment